The playbook  /  After you sign

The copy you cannot open

You signed electronically. Months later you need the document and discover it sits inside a system you were locked out of on your last day.

What it looks like

You sign through an e-signature link. A confirmation email says the document is complete and invites you to view it. The link routes through the employer's single sign-on, or the signing account was created under your work email, or the sender set a retention period that has since expired. You do not download a copy at the time, because nothing in the moment suggests you need to. Your work email is disabled the same day.

What it costs you

Everything that depends on knowing what you signed. You need the agreement to file taxes correctly, to answer a background check, to evaluate a non-solicit before taking a new job, to know when your equity exercise window closed, to understand what you can and cannot say, and to bring to a lawyer. Without it you are guessing about a contract that binds you.

What the law says

This is the gap the campaign exists to close. Labor Code 432 says only that a worker who signs an employment instrument "shall be given a copy of the instrument upon request." It has not been amended since 1969 and says nothing about format, timing, or later versions. California's Uniform Electronic Transactions Act, Civil Code 1633.8, says an electronic record satisfies a retention requirement only if it is capable of being retained by the recipient, and that a record is not capable of retention if the sender inhibits the recipient's ability to print or store it. The federal ESIGN Act, 15 U.S.C. 7001(e), is similar. But those retention rules attach to a requirement that information be delivered in writing, and Labor Code 432 creates only an on-request duty. That is the loop the bill closes.

What to do instead

  • Download the signed PDF the moment it is available. Not later. Save it to personal storage you control, not to a work laptop or a work account.
  • Download the certificate of completion or signing record too. It is a separate file in most e-signature platforms and it is the part that proves when and from where each signature happened.
  • Before your access is cut, forward the agreement and every related email to a personal address, and save your pay records.
  • If you no longer have it, send a written request under Labor Code 432 and Labor Code 1198.5. See the template in Tools.
  • Ask the e-signature provider directly. Many platforms let a signer retrieve a completed envelope from their own account even after leaving the company, but retention is set by the sender, so do not count on it indefinitely.

The quiet failure

This one has no villain. Nobody decides to hide your agreement. It is the predictable result of three ordinary facts stacked on top of each other:

  1. The document was delivered to a work email address.
  2. The signing session authenticated through the employer’s systems.
  3. Access to both ended on the separation date, often within the hour.

Three reasonable decisions produce one unreasonable outcome: the only person legally bound by a contract who cannot read it is the worker who signed it.

Why it matters more than it sounds

Every spring, people arrive at a tax appointment unable to answer basic questions about their own separation. Was any of this allocated to something other than wages? Was there a payment schedule across two tax years? Did I agree to repay anything if I was rehired? What was my actual separation date, as opposed to my last day in the office?

Those are not trivia. They change the return. The person who should be able to answer them cannot, because the answer is in a PDF behind a login that was disabled nineteen months ago.

What to do right now, if you still have access

This takes four minutes and it is the single highest-value thing on this website:

  1. Download the executed agreement as a PDF.
  2. Download the certificate of completion or audit trail.
  3. Download every exhibit and every document the agreement mentions by name.
  4. Download your last three pay statements and your final pay statement.
  5. Email all of it to a personal address, then save it in two places.

See the full list in The four-minute download.

What to do if you do not

Send a written request. California gives you three separate hooks, and a single letter can use all of them: Labor Code 432 for a copy of any instrument you signed, Labor Code 1198.5 for your personnel file within 30 calendar days, and Labor Code 226 for payroll records within 21 days. There are statutory penalties attached to the second and third. The records request letter is ready to send.

The ideal

In the ideal process, the copy problem does not exist. Within five business days after everyone signs, the complete executed agreement arrives in your personal email or by post, in a format you can open, save and print without any company login, with the signing certificate attached and every exhibit included. These are this campaign’s first two proposed rules. They ask for nothing an employer does not already produce for its own files on the day of signing.

Why it works

Losing the document makes the original imbalance permanent. Galanter (1974) called the employer’s advantages structural: expertise, records, and the ability to play for favourable rules over a run of cases. A worker without the executed text cannot check the revocation address, the carve-outs, the consideration period, or even which version they signed. Every later question starts by asking the other side for the contract. Scarcity research adds a timing problem: when bandwidth is lowest, re-obtaining a document through a former employer’s HR queue is the kind of administrative task that gets deferred until it is urgent.

What employer-side guides say

No source found in this research documents an employer guide recommending that a signed copy be withheld. What guides do show is the machinery that makes it happen by default. Employer separation checklists, including SHRM’s materials, list return of property and disabling the departing worker’s access and credentials as standard steps. Access ends on a schedule. If the only copy of your agreement lives behind that access, the loss of the copy is built into the checklist unless someone deliberately sends it outside the system first. Asking for that copy, in writing, is the counter.

This is why the campaign exists

Three simple rules would remove most of the leverage described on this page. A copy by default, in a format you can open, with every change marked.Help get it introduced in 2027.